Zinqer content

Author: maud

  • I don’t know where to start with creating my messages, what can I do?

    No need to start from a blank page; two areas are designed to save you time:

    – The Templates menu provides ready-to-use templates for every channel (email, SMS, Instagram, Facebook): welcome messages, flash sales, appointment reminders, customer testimonials, new arrival announcements… You choose the one that fits your needs, adapt it to your business in a few clicks, and it’s ready to be used in your campaigns. You can also create your own templates and reuse them as often as you like.

    – The Library allows you to import and centralise all your content: catalogues, flyers, photos, logos… You can then insert them directly into your emails, or generate a catalogue link to include in an SMS, for example.

    Whether you are sending your very first campaign or your hundredth, these two areas allow you to create high-quality content quickly and without starting from zero.

  • How does Ooklo choose which opportunities to suggest?

    Ooklo relies on your business category, your location, a calendar of commercial dates relevant to your activity, and your campaign history. The most relevant opportunity for the coming weeks is always highlighted on your dashboard.

  • I have several businesses, how does it work?

    The onboarding process configures a single outlet to keep things simple. You can add your other outlets later from the My Business section. Multi-site management (campaigns per business, consolidated reporting, separate customer files) is a core feature of Ooklo, with availability depending on your plan.

  • Can I change my business information later?

    Yes, at any time. Every piece of information (name, address, category, hours, website) can be updated from My Business. Changes are automatically applied to all your future campaigns.

  • My business doesn’t appear in the search, what should I do?

    Click on “Manual entry” at the bottom of the results. You can then enter the name, address, category, and potentially your website. You can always complete the rest later from the “My Business” menu: phone number, hours, social profiles, etc.

  • How does Ooklo find my business?

    Simply type your business name and your town or postcode into the search bar. Ooklo uses public data from Google Maps to suggest the correct result: name, address, category, opening hours, and reviews. Select yours from the list and continue.

  • Which devices can I use Ooklo on?

    Ooklo works on computers, tablets, and smartphones. The interface is designed to be mobile-first, as most business owners manage their daily operations from their phones. There is nothing to install: everything happens in your browser.

  • Who is Ooklo for?

    Ooklo is a local marketing SaaS platform designed for both independent shopkeepers and multi-site retail chains. It allows you to manage your multi-channel campaigns (email and SMS), post to Facebook and Instagram, manage several establishments, track your performance, and connect to the tools you already use. Ooklo suggests what to send and when, while leaving you in total control of every campaign.