Category: FAQ

  • Can I change my business information later?

    Yes, at any time. Every piece of information (name, address, category, hours, website) can be updated from My Business. Changes are automatically applied to all your future campaigns.

  • My business doesn’t appear in the search, what should I do?

    Click on “Manual entry” at the bottom of the results. You can then enter the name, address, category, and potentially your website. You can always complete the rest later from the “My Business” menu: phone number, hours, social profiles, etc.

  • How does Ooklo find my business?

    Simply type your business name and your town or postcode into the search bar. Ooklo uses public data from Google Maps to suggest the correct result: name, address, category, opening hours, and reviews. Select yours from the list and continue.

  • Which devices can I use Ooklo on?

    Ooklo works on computers, tablets, and smartphones. The interface is designed to be mobile-first, as most business owners manage their daily operations from their phones. There is nothing to install: everything happens in your browser.

  • Do I need technical skills?

    No, no technical skills are required. Ooklo is designed for shopkeepers, not for marketers or developers. Every process is guided step-by-step, and the platform pre-fills suggestions based on your business. You simply need to check and validate.

  • Who is Ooklo for?

    Ooklo is a local marketing SaaS platform designed for both independent shopkeepers and multi-site retail chains. It allows you to manage your multi-channel campaigns (email and SMS), post to Facebook and Instagram, manage several establishments, track your performance, and connect to the tools you already use. Ooklo suggests what to send and when, while leaving you in total control of every campaign.